What can I expect as an Overmountain patient?

When you become an Overmountain Recovery patient, our doctors will create a recovery plan that’s customized for you.

Your plan could include medication-assisted treatment (methadone or buprenorphine), along with individual and group counseling.


Do I need an appointment?

Yes, you will need an appointment. Please give us a call at 833-371-0509 and select option 1 to make an appointment.


What are Overmountain’s hours?

Overmountain Recovery is open:

  • Weekdays, 5:30 to 11 a.m.
  • Saturdays, 6:30 to 9 a.m.

Please plan to arrive at least 30 minutes before closing.

Note: We are closed on Sundays. If you need emergency care, please go to your nearest emergency department.


We are closed the following holidays:

  • New Year’s Day, Jan. 1
  • Independence Day, July 4
  • Thanksgiving, 4th Thursday in Nov.
  • Christmas, Dec. 25


Do I need a referral?

No, you do not need a referral to begin treatment at Overmountain Recovery.


How can I prepare for my appointment?

You can shorten your initial intake process by downloading and completing our patient paperwork ahead of your appointment time.


How long does the initial assessment take?

Your initial assessment could take 2 to 3 hours.

We have a verification process to ensure patients aren’t already going to another treatment clinic. There is also a clinical assessment and drug test.

After we complete your assessment, our medical director will create a personalized treatment plan for you.

Patients will receive the first dose of medication after they have completed the intake assessment with our provider.


What medications does Overmountain use?

The medications currently used in our treatment plans are methadone and buprenorphine.


How does methadone work?

Methadone is a synthetic opioid that works by blocking opiate receptors in the brain. This helps reduce the cravings and withdrawal symptoms caused by opioid use.

Learn more about methadone therapy.


How does buprenorphine work?

Buprenorphine is a synthetic opioid that works in the brain to reduce the desire to use problem drugs and to help avoid withdrawal symptoms. It reduces powerful desires – cravings – for opioids.

You might know buprenorphine by brand names such as Suboxone®.

Learn more about buprenorphine therapy.


How much time will it take each day to receive my dose?

Once you enter the program, it takes about 15 minutes each day to get your methadone dose.

The actual medication dosing usually takes just a few minutes.

The amount of time your appointment takes also depends on whether you are supposed to have counseling that day.


How long will recovery take?

Recovery is different for everyone. We’ll work with you on a treatment plan that best fits your needs.


How much does treatment cost?

Please contact Overmountain Recovery for a breakdown of the costs.

Overmountain Recovery does have a financial assistance policy, which can help.


Does Overmountain Recovery accept health insurance plans?

Overmountain currently bills the following health insurance providers:

  • Amerigroup TennCare.
  • BCBS Commercial Plans
  • BCBS Medicare Plans
  • BlueCare Plus
  • BlueCare TennCare
  • Cigna
  • Humana
  • Molina Complete Care
  • Optima Health
  • Traditional Medicare
  • UHC Community Plan/TennCare
  • Virginia Premier

How can I learn more?

Please contact us for more information.